Frequently Asked Questions

What is Wheel House Industries?

Wheel House Industries is a manufacturer and developer of operator-driven amusement equipment. We design and produce rides and attractions based on real-world operation, logistics, safety, and long-term ownership — not theory or one-off showpieces.

Who is behind Wheel House Industries?

Wheel House Industries is owned and led by Jason Helm and Eric Elkaim. Both founders have decades of hands-on experience operating, refurbishing, and deploying amusement equipment across carnivals, parks, and high-profile events.

What makes Wheel House different from traditional ride manufacturers?

Wheel House is built by operators who still work in the field. Every product is designed around transport, setup time, reliability, safety compliance, and profitability. If a design choice doesn’t make sense for real operation, it doesn’t make it into production.

What types of products does Wheel House Industries build?

Wheel House currently produces the Freedom Wheel, a highly portable hybrid gondola Ferris wheel, and Pig Races, a modernized interactive midway attraction. Both products are engineered for repeat operation, fast setup, and long-term serviceability.

Where are Wheel House products manufactured?

Wheel House products are manufactured through vetted production partners around the world — including Turkey, Brazil, the Czech Republic, and the United States — and are closely monitored from start to finish. Every unit undergoes documented inspections, material verification, and quality control before delivery.

How long does it take to receive a new Wheel House product?

Manufacturing timelines vary by product and production cycle. Current builds typically run approximately 9 months from order to delivery, with limited availability for earlier delivery depending on production scheduling.

What kind of support is provided after delivery?

Wheel House offers full post-delivery support, including dedicated technical assistance, U.S.-based parts availability, and experienced industry professionals who understand both the equipment and real-world operation.

Where can I see Wheel House equipment in operation?

Wheel House Industries operates out of El Monte, California, and visitors are always welcome. You’re invited to visit our shop, see our products in person, and get a firsthand look at how they’re built and supported. We can also arrange introductions with current operators and let you know which trade shows and events we’ll be attending.

Is Wheel House a good fit for first-time operators?

Wheel House is best suited for operators who take safety, professionalism, and long-term operation seriously. That includes experienced operators expanding their fleet as well as new owners committed to running equipment properly and sustainably.

Can Wheel House customize products?

Yes. Wheel House works directly with operators to customize finishes, lighting, theming, and branding to match specific markets, events, or aesthetic goals.